Jeffrey Smith is a Senior Director Analyst on Gartner's Healthcare and Life Sciences Industry Research team. Mr. Smith's research is focused on clinical development activities within pharmaceutical and medical device companies, helping CIOs and R&D IT leaders to better navigate strategic challenges and support their organization's ability to manage product development from clinical trials through regulatory approval. He brings a unique combination of process, technical and operations experience to life science research with his background implementing solutions for life science R&D, role as a practitioner of continuous process and technology improvement, and rich experience with quality and regulatory processes.